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Privacy Policy

Last updated: June 2026

1. About This Policy

EA Personal Injury Solicitors is a trading style of Edward and Amaury Limited (“we”, “us”, “our”). We are committed to protecting the personal data of our clients, enquirers and website visitors. This privacy policy explains what data we collect, how we use it, and your rights.

We act as a data controller in relation to personal data you provide to us. Our contact details are: Edward and Amaury Limited, Pacific House, Fletcher Way, Parkhouse, Carlisle, CA3 0LJ. Email: info@edwardamaury.co.uk.

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Identity data: your name, date of birth, gender.
  • Contact data: postal address, email address, telephone number.
  • Claim data: information about your accident, injury or illness, medical history relevant to your claim, employer details and other information needed to assess and pursue your claim.
  • Financial data: bank account details where needed for payment purposes.
  • Technical data: IP address, browser type, device information and usage data when you use our website.

3. How We Collect Personal Data

We collect personal data when you:

  • Submit an enquiry using our online forms or claim checker.
  • Contact us by telephone, email or post.
  • Instruct us to act on your behalf.
  • Browse our website (technical data only).

We may also receive data from third parties, such as medical experts, insurers, or other solicitors, in the course of handling your claim.

4. How We Use Your Personal Data

We use your personal data to:

  • Respond to your enquiry and assess whether we can help.
  • Handle your legal claim and provide legal advice.
  • Comply with our legal and regulatory obligations.
  • Manage our relationship with you.
  • Improve our website and services.
  • Where you have given consent, send you relevant legal information.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract: to perform a contract with you or take steps at your request before entering a contract.
  • Legal obligation: to comply with our regulatory and legal obligations as a law firm.
  • Legitimate interests: to manage our business and improve our services, where this does not override your rights.
  • Consent: where you have given specific consent, for example to receive marketing.

6. Who We Share Your Data With

We may share your personal data with:

  • Barristers, medical experts and other professionals involved in your case.
  • The defendant and their insurers, where required in pursuing your claim.
  • Courts, tribunals and regulatory bodies as required.
  • IT service providers who host our systems.
  • Our insurers and professional advisers.

We do not sell your personal data to third parties. We do not share your data for marketing purposes without your consent.

7. Data Retention

We retain personal data only for as long as is necessary. For legal matters, we typically retain files for six years after the end of the engagement, in line with professional obligations and limitation periods. We will delete your data securely when it is no longer required.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure of your data (in certain circumstances).
  • Object to or restrict processing.
  • Data portability (in certain circumstances).
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at info@edwardamaury.co.uk or write to us at Pacific House, Fletcher Way, Parkhouse, Carlisle, CA3 0LJ.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by telephone on 0303 123 1113.

9. Cookies

Our website uses cookies. Please see our Cookie Policy for more information.

10. Changes to This Policy

We may update this policy from time to time. The current version will always be published on this page. Where changes are significant, we will notify you where appropriate.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: