Dispute Resolution and Professional Negligence Solicitors
Last reviewed: September 2026 · EA Personal Injury Solicitors
If you have suffered financial loss because a professional — a solicitor, surveyor, accountant, financial adviser or other adviser — failed to provide services to a reasonably competent standard, you may be able to claim compensation. We favour resolving disputes through negotiation and mediation wherever possible, turning to court proceedings only where necessary.
TL;DR — Quick Summary
Key Points
- Covers negligent advice or service from solicitors and other professionals
- You must show a duty of care, a breach of that duty, and a resulting financial loss
- We favour negotiation and mediation before court proceedings, where appropriate
- Limitation periods in this area are complex — seek advice as soon as possible
- SRA regulated solicitors — SRA No. 800525
What Is Professional Negligence?
Professionals — solicitors, accountants, surveyors, financial advisers, architects and others — owe their clients a duty to exercise the reasonable skill and care of a competent member of their profession. Where a professional falls below that standard and this causes you financial loss, you may be entitled to bring a professional negligence claim against them. As with any negligence claim, you must establish that a duty of care was owed, that it was breached, and that the breach caused a quantifiable loss.
Common types of dispute we handle include:
Our Approach — Resolution Before Litigation
Court proceedings are often slow, costly and uncertain, and are rarely the best starting point for resolving a professional negligence dispute. We favour exploring all reasonable avenues of resolution first — direct negotiation with the professional or their insurer, mediation, and other forms of alternative dispute resolution (ADR) — reserving litigation for cases where a fair resolution cannot otherwise be reached, or where proceedings are necessary to protect a limitation deadline. The relevant pre-action protocols generally expect parties to consider ADR before issuing court proceedings in any event.
Time Limits
Limitation periods for professional negligence claims are more complex than for personal injury claims. The general position under the Limitation Act 1980 is six years from the date of the negligent act or advice, or three years from your date of knowledge of the relevant facts (if that expires later), subject to an overall 15-year long-stop in some cases. Because these rules depend heavily on the specific facts, it is important to seek advice promptly once you suspect something has gone wrong, rather than waiting until a problem crystallises.
Evidence in Dispute Resolution Claims
- The engagement letter, contract or terms of business with the professional concerned
- All correspondence, advice and documentation relevant to the matter
- Evidence of the loss you have suffered as a result of the alleged negligence
- Any independent expert evidence needed to establish what a reasonably competent professional would have done differently
Funding Your Claim
We discuss funding options honestly and clearly at the outset of every matter. Depending on the nature, value and prospects of your claim, this may include a conditional fee agreement (no win, no fee), a fixed fee, or an hourly rate arrangement. We will explain the options available to you before you decide whether to proceed.